Privacy Policy

Last updated: August 7, 2026

CurbPal helps people find curb parking information in New York City. This policy explains what information CurbPal collects, how it is used, and how you can contact us.

Information We Collect

Location and Search Information

When you use CurbPal to search for parking, the app may send the following information to the CurbPal backend:

• The map/search location, such as your current location or a destination you selected
• The visible map area
• Arrival time, parking duration, and vehicle type
• Parking result and reliability information, such as result counts, response time, and error codes

CurbPal uses this information to return nearby parking rules, show curb status, improve reliability, and understand whether the service is working correctly.

For routine search analytics, CurbPal stores location in a coarse grid cell rather than storing exact search coordinates.

Issue Reports

If you submit an issue report, CurbPal may collect:

• The issue type you selected
• Optional notes you entered
• The selected curb or parking rule context
• Destination coordinates and current location coordinates, if available
• App version and build number

CurbPal uses issue reports to investigate incorrect parking rules, missing meters, bad locations, routing problems, and similar data quality issues.

Device and App Information

CurbPal may collect limited technical information needed to operate and debug the service, such as app version, build number, request status, response time, and server error information.

Information We Do Not Collect

CurbPal does not require an account. CurbPal does not collect your name, email address, contacts, photos, payment information, or advertising identifiers through the app.

CurbPal does not sell personal information and does not use your data to track you across apps or websites owned by other companies.

How We Use Information

CurbPal uses collected information to:

• Provide parking search results and curb status information
• Show parking options near your current location or selected destination
• Diagnose bugs, errors, and service reliability problems
• Improve parking data quality
• Review and respond to issue reports

Sharing Information

CurbPal uses service providers to operate the app and backend, such as hosting, database, and infrastructure providers. These providers process information only as needed to provide the service.

CurbPal also uses Apple services and frameworks such as Core Location and MapKit to support location and map features. CurbPal is not responsible for data collected independently by Apple under Apple's own policies.

CurbPal does not share app data with advertisers or data brokers.

Data Retention

CurbPal retains search analytics and issue report information for as long as needed to operate, debug, and improve the service.

Search analytics are designed to be stored in coarse form. Issue reports may include exact coordinates and notes because they are used to investigate specific parking data problems.

Your Choices

You can use CurbPal without granting location permission by searching for an address, business, or landmark instead.

You can revoke location permission at any time in the iOS Settings app.

To request deletion of information associated with an issue report or to ask privacy questions, contact support@curbpal.app.

Children

CurbPal is not intended for children under 13 and does not knowingly collect personal information from children under 13.

Changes To This Policy

CurbPal may update this policy from time to time. If we make material changes, we will update the "Last updated" date above.

Contact

For privacy questions or support requests, contact support@curbpal.app.